Shenzhen, February 17, 2025 – The Shenzhen Court of International Arbitration (SCIA) has issued a set of ten special guidelines aimed at assisting newly appointed arbitrators in managing cases with independence, fairness, and efficiency. These guidelines provide critical operational insights into the institution’s arbitration procedures and professional standards.

Key Guidelines for Arbitrators

1. Utilizing the Smart Arbitration Case Management System
   SCIA offers an advanced online arbitration platform, Cloud Arbitration, to facilitate efficient case handling. Arbitrators receive login credentials via email and are encouraged to review the system’s user guide, risk alerts, and operational instructions upon first access.

2. Binding to the SCIA WeChat Service Account
   Arbitrators should connect their WeChat accounts to SCIA’s service platform to receive real-time case updates and procedural notifications.

3. Electronic Signature Registration
   Arbitrators must submit a handwritten electronic signature confirmation form within one week of appointment. This digital signature is required for key processes, including case acceptance, signing arbitration documents, and authorizing tax procedures.

4. Adopting Synchronized Electronic Delivery
   SCIA has fully implemented synchronized electronic delivery for case materials, ensuring immediate access for all arbitration participants. Arbitrators are responsible for reviewing and downloading materials via the online system, eliminating delays associated with physical mail delivery.

5. Conducting Conflict of Interest Checks
   Arbitrators must adhere to SCIA’s Conflict of Interest Guidelines, conducting thorough due diligence before accepting an appointment to ensure transparency and compliance with applicable arbitration rules.

6. Diligence in Performing Duties
   Arbitrators are expected to manage their caseloads responsibly, ensuring they have adequate time to fulfill their responsibilities without undue delays. Timely case processing, including hearings, deliberations, and awards, is crucial to maintaining efficiency and credibility.

7. Advancing Pre-Trial Preparations
   Arbitration proceedings should be actively managed from the moment the tribunal is constituted. Lead arbitrators are required to submit a Hearing Plan within seven days of formation and a Case Closing Plan within three days of the hearing’s conclusion.

8. Maintaining Confidentiality
   All arbitrators must uphold strict confidentiality standards as outlined in SCIA’s Code of Conduct. Communication regarding case details should only take place through SCIA’s secure Micro-ArbComm platform to prevent unauthorized disclosures.

9. Upholding Professional Integrity – The ‘Lotus Spirit’
   SCIA enforces a “zero-tolerance” policy on breaches of professional ethics. Arbitrators are subject to continuous performance evaluations, and misconduct—such as conflicts of interest, ex parte meetings, or negligence—may lead to penalties, suspension, or removal from the arbitrator roster.

10. Commitment to Rule of Law and Institutional Independence
    Arbitrators must strictly adhere to SCIA’s regulatory framework and uphold the principles of fair and independent arbitration. This applies to cases assigned under SCIA’s various institutional names, including the South China International Economic and Trade Arbitration Commission, Guangdong-Hong Kong-Macao Greater Bay Area International Arbitration Center, and Shenzhen Arbitration Commission.

Looking Forward

SCIA remains committed to fostering a fair and transparent arbitration environment. These guidelines reinforce the institution’s dedication to upholding high professional standards while leveraging technology for more efficient dispute resolution.

For further information or assistance, arbitrators can contact SCIA via official email channels.

深圳国际仲裁院发布新一届仲裁员特别指引

深圳，2025年2月17日 – 深圳国际仲裁院（SCIA）发布了针对新一届仲裁员办理仲裁案件的十项特别指引，旨在帮助仲裁员以独立、公正和高效的方式处理案件。这些指引涵盖了仲裁程序的关键操作要点以及职业操守标准。

仲裁员特别指引要点

1. 使用智慧仲裁办案系统
   SCIA 提供先进的在线仲裁平台 云上仲裁，以提升仲裁办案的效率。仲裁员将通过邮件收到登录凭证，并需在首次登录后查阅系统用户指南、风险提示及操作说明。

2. 绑定 SCIA 微信服务号
   仲裁员应绑定 SCIA 微信服务号，以便接收实时案件更新和程序提醒。

3. 预留电子签名
   仲裁员需在接受指定后一周内提交手写电子签名确认书。电子签名将用于案件受理、仲裁文书签署及授权税务代理等关键环节。

4. 全面实行同步电子送达
   SCIA 已全面实施同步电子送达，确保所有仲裁参与方能够即时获取案件材料。仲裁员需登录系统查阅并下载相关材料，以提高程序效率，减少传统邮寄延误。

5. 利益冲突审查
   仲裁员在接受指定前，应依据 SCIA《利益冲突指引》进行全面审查，确保仲裁程序的透明度和公正性。

6. 确保勤勉履职
   仲裁员需合理安排时间，确保案件办理不受延误，并积极推进仲裁程序，保证庭审、合议及裁决等环节的高效运作。

7. 推动审理前移
   仲裁庭成立后，所有成员应立即启动案件审理。首席仲裁员须在 7 日内提交 审理提纲，并在庭审结束 3 日内提交 结案计划。

8. 严格遵守保密义务
   仲裁员须严格遵守 SCIA《仲裁员行为规范》的保密要求，仲裁庭成员及仲裁秘书之间的沟通应通过 SCIA 内部平台 微仲通 进行，杜绝使用微信等社交软件讨论案件情况，以避免信息泄露。

9. 坚守职业道德——“莲花精神”
   SCIA 对仲裁员职业操守实行“零容忍”政策，持续评估仲裁员履职情况。凡涉及利益冲突、私下会见当事人、泄密或懈怠履职等不当行为，将依据 SCIA《仲裁员行为规范》和《中华人民共和国仲裁法》进行相应惩戒，包括警告、暂停办案资格或除名，并向全体仲裁员发出警示。

10. 坚持法治精神，维护机构独立性
    仲裁员须严格遵循 SCIA 相关规则，确保公正独立地办理约定适用 深圳国际仲裁院、华南国际经济贸易仲裁委员会、粤港澳大湾区国际仲裁中心 和 深圳仲裁委员会 的案件。

展望未来

SCIA 致力于打造公平透明的仲裁环境。本次特别指引进一步强化了机构对高专业标准的承诺，同时借助科技手段提升争议解决的效率。

如需进一步信息或协助，仲裁员可通过 SCIA 官方邮箱联系相关部门。