The Shenzhen Court of International Arbitration (SCIA) has issued a set of ten special guidelines aimed at assisting newly appointed arbitrators in managing cases with independence, fairness, and efficiency. These guidelines provide critical operational insights into the institution's arbitration procedures and professional standards.
Key Guidelines for Arbitrators
1. Utilizing the Smart Arbitration Case Management System
SCIA offers an advanced online arbitration platform, Cloud Arbitration, to facilitate efficient case handling. Arbitrators receive login credentials via email and are encouraged to review the system's user guide, risk alerts, and operational instructions upon first access.
2. Binding to the SCIA WeChat Service Account
Arbitrators should connect their WeChat accounts to SCIA's service platform to receive real-time case updates and procedural notifications.
3. Electronic Signature Registration
Arbitrators must submit a handwritten electronic signature confirmation form within one week of appointment. This digital signature is required for key processes, including case acceptance, signing arbitration documents, and authorizing tax procedures.
4. Adopting Synchronized Electronic Delivery
SCIA has fully implemented synchronized electronic delivery for case materials, ensuring immediate access for all arbitration participants. Arbitrators are responsible for reviewing and downloading materials via the online system, eliminating delays associated with physical mail delivery.
5. Conducting Conflict of Interest Checks
Arbitrators must adhere to SCIA's Conflict of Interest Guidelines, conducting thorough due diligence before accepting an appointment to ensure transparency and compliance with applicable arbitration rules.
6. Diligence in Performing Duties
Arbitrators are expected to manage their caseloads responsibly, ensuring they have adequate time to fulfill their responsibilities without undue delays. Timely case processing, including hearings, deliberations, and awards, is crucial to maintaining efficiency and credibility.
7. Advancing Pre-Trial Preparations
Arbitration proceedings should be actively managed from the moment the tribunal is constituted. Lead arbitrators are required to submit a Hearing Plan within seven days of formation and a Case Closing Plan within three days of the hearing's conclusion.
8. Maintaining Confidentiality
All arbitrators must uphold strict confidentiality standards as outlined in SCIA's Code of Conduct. Communication regarding case details should only take place through SCIA's secure Micro-ArbComm platform to prevent unauthorized disclosures.
9. Upholding Professional Integrity – The 'Lotus Spirit'
SCIA enforces a "zero-tolerance" policy on breaches of professional ethics. Arbitrators are subject to continuous performance evaluations, and misconduct—such as conflicts of interest, ex parte meetings, or negligence—may lead to penalties, suspension, or removal from the arbitrator roster.
10. Commitment to Rule of Law and Institutional Independence
Arbitrators must strictly adhere to SCIA's regulatory framework and uphold the principles of fair and independent arbitration. This applies to cases assigned under SCIA's various institutional names, including the South China International Economic and Trade Arbitration Commission, Guangdong-Hong Kong-Macao Greater Bay Area International Arbitration Center, and Shenzhen Arbitration Commission.
Looking Forward
SCIA remains committed to fostering a fair and transparent arbitration environment. These guidelines reinforce the institution's dedication to upholding high professional standards while leveraging technology for more efficient dispute resolution.
For further information or assistance, arbitrators can contact SCIA via official email channels.
